If you need to unenroll iPads from the Device Enrollment Program (DEP) before selling them to Refreshed Tech, here’s a step-by-step guide to assist you:

Step 1: Check DEP Account Access

Before proceeding, ensure that you have administrative access to the DEP account associated with your school’s iPads. This will allow you to unenroll the devices properly.

Step 2: Gather Device Information

Collect the necessary information about each iPad, including the serial number or IMEI. You can find this information on the back of the iPad or in the device’s settings.

Step 3: Access the DEP Portal

To unenroll iPads from DEP, follow these steps:

1. Open a web browser and navigate to the Apple Business Manager (ABM) portal or the Apple School Manager (ASM) portal, depending on your institution’s enrollment program.
2. Sign in with your administrative account credentials.
3. Once logged in, locate the “Devices” or “Enrollments” section within the portal. This section may vary depending on the specific DEP portal interface.

Step 4: Locate the iPads to Unenroll

In the “Devices” or “Enrollments” section, search for the iPads you wish to unenroll. Use the serial numbers or IMEI numbers gathered in Step 2 to identify the correct devices.

Step 5: Remove iPads from DEP

To unenroll the iPads from DEP, follow these steps:

1. Select the iPads you want to unenroll by checking the corresponding checkboxes next to their names.
2. Look for an option such as “Remove from DEP,” “Unenroll,” or “Disenroll.” Click on it.
3. Confirm your selection when prompted to ensure the unenrollment process.

Step 6: Verify Unenrollment

After unenrolling the iPads from DEP, it’s essential to confirm that the devices are no longer associated with your institution’s DEP account. You can check this by following these steps:

1. On one of the unenrolled iPads, open the “Settings” app.
2. Tap on “General” and scroll down to find “About.” Tap on it.
3. Look for the “Configuration Profile” section or a similar option.
4. If you see any profiles related to your institution’s DEP, it means the unenrollment process was not successful. Repeat Steps 4 and 5 for these devices, if necessary.

By following these steps, you can unenroll iPads from the DEP and ensure that they are ready to be sold to Refreshed Tech without any association with your institution’s enrollment program. Remember to verify the unenrollment status for each device to confirm a successful removal.